This addon is a must to have if your team is managing Dynamics 365 Customer Engagement in operations. It is very tedious to get the correct numbers of users who are using D365 CE actively.
Build on Dynamics 365 Customer Engagement, Azure Active Directory and Microsoft Graph.
App Features
The team manager dashboard to monitor the team's Dynamics 365 Customer Engagement
usage activity.
The team manager can see Dynamics 365 Customer Engagement last 30 days utilisation
chart.
Continues reminder notifications (30,60,90) days to review the team’s Dynamics 365
Customer Engagement licence requirement.
The manager can remove the unused licence from Azure active directory, an email will be
triggered to the service desk and a new incident can be created to record the change.
The licence dashboard displays a total number of available Dynamics 365 Customer
Engagement licences
Licence dashboard shows which users are not using Dynamics 365 Customer Engagement
actively. This information can help with user adoption of the new system